Privacy Policy

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Privacy Policy

 

Welcome to Buzzer Breaker ("we," "us," or "our"), a sports card breaks company. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.buzzerbreaker.com, participate in our livestream events, or use our services (collectively, the "Services").

1. Information We Collect

We collect information about you in the following ways:

  • Personal Information You Provide: When you register for an account, purchase products, participate in livestream card breaks, or contact us, we may collect personal information such as:
    • Name
    • Email address
    • Phone number
    • Mailing address
    • Payment information (e.g., credit card details)
    • Username or account credentials
  • Information Collected Automatically: When you use our Services, we may automatically collect:
    • IP address
    • Browser type and version
    • Device information (e.g., operating system, device type)
    • Usage data (e.g., pages visited, time spent on our site, interactions with livestreams)
    • Cookies and similar tracking technologies (see Section 5)
  • Information from Third Parties: We may receive information about you from third-party platforms (e.g., social media, payment processors) when you interact with our Services through those platforms.

2. How We Use Your Information

We use your information to:

  • Provide and improve our Services, including processing orders, managing livestream events, and delivering purchased items.
  • Communicate with you, including responding to inquiries, sending transactional emails, and providing updates about our Services.
  • Personalize your experience, such as tailoring content or recommendations based on your preferences.
  • Process payments and prevent fraudulent transactions.
  • Analyze usage trends to enhance our website and Services.
  • Send promotional materials, newsletters, or offers (you may opt out at any time).
  • Comply with legal obligations and protect our rights.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors who assist us in operating our Services, such as payment processors, shipping companies, or hosting providers.
  • Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with third parties if you provide explicit consent.

4. Your Choices

You have the following options regarding your information:

  • Account Information: You can update or delete your account information by logging into your account or contacting us at admin@buzzerbreaker.com.
  • Marketing Communications: You can opt out of receiving promotional emails by clicking the "unsubscribe" link in our emails or contacting us.
  • Cookies: You can manage cookie preferences through your browser settings (see Section 5).

5. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., web beacons, pixel tags) to enhance your experience, analyze usage, and deliver personalized content. Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling them may affect the functionality of our Services.

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, or enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

8. International Users

Our Services are operated in Hong Kong. If you access our Services from outside Hong Kong, your information may be transferred to and processed in Hong Kong. By using our Services, you consent to this transfer and processing.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website or sending you a direct notification. Your continued use of our Services after such changes constitutes your acceptance of the updated policy.

11. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access or correct your information.
  • The right to request deletion of your information.
  • The right to object to or restrict certain processing activities.
  • The right to data portability.

To exercise these rights, please contact us at admin@buzzerbreaker.com. We will respond to your request in accordance with applicable laws.